Curtis Whipple
IT Manager | Cybersecurity Specialist | Computer Science Student support@cwhipple.me | LinkedIn | GitHub Location: Fleming Island, FL
Profile
Motivated Computer Science graduate student (Georgia Tech OMSCS candidate) and Cybersecurity practitioner with a unique background in IT infrastructure, technical instruction, and operations management. Skilled in bridging the gap between complex technical requirements and business goals, with proven experience in network security, e-commerce architecture, and data analytics.
Technical Skills
- Cybersecurity: Vulnerability Assessment (Nessus), Log Analysis (Wireshark), Digital Forensics (Autopsy), IDS/IPS Configuration.
- Infrastructure: Linux/Windows Administration, Proxmox (Home Lab), Active Directory, DNS/Network Management.
- Development & Data: Python, SQL, PowerShell, GitHub, Power BI.
- Tools: Microsoft Office Suite (Excel Expert), Epic/HIMS (Healthcare IT), Shopify E-commerce Architecture.
Education
Western Governors University | Salt Lake City, UT
- B.S. Cybersecurity and Information Assurance
- Relevant Coursework: Penetration Testing, Cloud Security, Digital Forensics, Scripting & Programming (Python).
University of Central Florida | Orlando, FL
- CompTIA Certification Program (A+, Network+, Security+)
Florida State College at Jacksonville | Jacksonville, FL
- Associate in Arts (Honors)
- Technical Certificates: Accounting Technology Management, Accounting Technology Operations.
Certifications
- CompTIA: CASP+ (Advanced Security Practitioner), CySA+, PenTest+, Security+, Network+, A+, Project+.
- Other: ISC² SSCP, ITIL v4 Foundation, Linux Essentials.
Professional Experience
IT Manager | FPSB (E-Commerce & Retail)
Fleming Island, FL | March 2015 – Present
- Infrastructure Design: Designed and implemented complete IT infrastructure for a multi-platform business, including network design, hardware procurement, and firewall configuration.
- E-Commerce Architecture: Led the architectural redesign and migration of the company web presence to Shopify, managing integrations with Amazon (FBA/FBM) and eBay.
- Security Operations: Conducted vulnerability assessments and monitored network traffic using Wireshark to mitigate threats; developed comprehensive information security policies.
- Technical Support: Served as the sole technical owner for all end-user devices, network hardware, and software troubleshooting, ensuring zero downtime for online sales operations.
Adjunct Technical Instructor | ACI Learning
Remote/Hybrid | July 2023 – Present
- Technical Instruction: Delivered high-velocity training programs and hands-on virtual labs for CompTIA certifications (Sec+, Net+, CEH).
- Curriculum Development: Designed training materials and lab exercises to bridge skill gaps and align with current IT job market requirements.
- Student Success: Coached learners toward certification achievement, adapting instructional methods to diverse technical skill levels.
Patient Appointment Services Specialist (PASS) | Mayo Clinic
Rochester, MN (Remote) | July 2024 – Present
- Systems Management: Navigate complex scheduling workflows within the Epic Electronic Medical Record (EMR) system to coordinate patient care across multispecialty practices.
- Data Integrity: Verify detailed patient demographic and insurance data to ensure the integrity of electronic health records.
- Problem Solving: Interpret complex institutional policies and medical necessity criteria to make independent scheduling decisions in a high-volume environment.
Outbound Dock Supervisor / Operations | Southeastern Freight Lines
Jacksonville, FL | April 2016 – August 2023
- Leadership: Supervised and coordinated teams of 20+ personnel, including drivers and dock associates, ensuring adherence to safety protocols and operational deadlines.
- Logistics Optimization: Planned and executed efficient route strategies and load distributions to maximize fleet utilization and safety.
- Operational Analysis: Analyzed workflow data to resolve operational bottlenecks and improve production efficiency.
Projects
Humanizing CIS Controls | July 2025
- Created a documentation framework hosted on GitHub to make Center for Internet Security (CIS) controls accessible to non-technical stakeholders.
- Tools: GitHub, Markdown, Compliance Frameworks.
- View Project
Home Lab Environment
- Built a high-availability Proxmox cluster to simulate distributed systems and test network security configurations.
- Implemented Split-DNS architecture using Cloudflare Tunnels for secure remote access to lab services without exposing ports.